[Guest Intelligence]
[Understand how guests move from first visit to loyal regular. See the complete journey and identify opportunities to strengthen relationships.]
Book a Demo[Definition paragraph: Guest journey tracking unifies all touchpoints — orders, loyalty, marketing, app usage — into a single view of each guest's relationship with your brand. This helps you understand behavior patterns and identify moments that matter.]
[Problem statement: Guest data is often fragmented across systems, making it hard to understand the full relationship. You see orders but not engagement. Loyalty but not behavior.]
[Solution statement: Incentivio brings together every interaction into a unified guest profile, so you can see the complete journey and act on what you learn.]
[Actionable insights from unified guest data]
[Understand what drives new guests to become repeat visitors]
[See where guests are in their journey: new, active, at-risk, lapsed]
[Which channels drive the most engagement and orders]
[Identify common patterns among your best customers]
[Find where guests disengage so you can intervene]
[Understand lifetime value and identify high-potential guests]
[See guest journeys at the brand level and understand cross-location behavior. Guests who visit multiple locations are often your most valuable.]
[Track guests across stores]
[One guest, one history]
[Benchmark guest behavior]
[Group by market]
[Guest journey insights connect to your loyalty and marketing tools. See an opportunity, then act on it — all in one platform.]
[See how Incentivio's guest journey insights help you build stronger relationships]
Book a Demo